FAQs

BinteTahir offers a wide range of premium women’s ethnic wear categorized into Unstitched 3-Piece, Unstitched 2-Piece, Ready to Wear / Stitched, Festive & Luxury Edit, and Casual & Daily Wear collections featuring fabrics like Linen, Khaddar, Dhanak, and Silk-Slub.

We strive to display product colors as accurately as possible. However, actual colors may vary slightly depending on screen lighting, photographic conditions, and individual device display settings.

We recommend hand washing or dry cleaning depending on the fabric type. Dark and sensitive colors should be washed separately in cold water. Avoid using bleach or harsh stain-removing chemicals, do not wring or dry in direct sunlight, and iron at moderate temperatures.

Orders are dispatched through trusted courier partners promptly after payment or order confirmation. Delivery timelines vary based on your geographic location, courier availability, weather conditions, and public holidays. Tracking details are provided via email, SMS, or WhatsApp once your parcel is shipped.

Yes, eligible unused products may be returned or exchanged within 7 days of delivery. Items must be unworn, unwashed, undamaged, free of makeup or perfume stains, and in their original packaging with all tags intact.

Sale items, customized products, and items purchased during clearance promotions are non-returnable and non-exchangeable unless they arrive defective or damaged.

If you need to cancel or modify your order, please contact us immediately before your parcel is dispatched. Once an order has been handed over to the courier service, it cannot be canceled or modified.